Frequently Asked Questions

Q: Can I make and share a mind-map or concept map online?

A: Yes - there are several online mind mapping tools, most depend on using the mouse and drag-and-drop and are not accessible to a screen reader or by keyboard control alone. They differ enormously from the more graphical version using Gliffy to the hierachical type of mapping available with MindMeister or Mindomo. The Wild Apricot blog has discussed what they consider are the 'Top 12 Mind Mapping Tools for Web or Desktop'.

Q: Can you tell me some more about Usability and Accessibility?

A:

The Open University and University of Leicester ...completed the PROWE report (Word doc download) in 2007 on 'Personal Repositories Online: Wiki Environments' and began their section of the accessibility findings by saying, "To expect to experience accessibility on any comprehensive basis is perhaps counterintuitive for a social computing system such as a blog or wiki which invites many contributions. For PROWE, which concentrates on personal and informal repository use it is perhaps unsurprising that there were accessibility concerns linked to the behaviours of those posting content."

Q: Can you tell me some more about Web 2.0 for e-Learning?

A:

There are many websites that can offer advice about the sites and services offering collaboration and interaction that may enhance on-line learning. But here are a collection using some of the tools we have evaluated in the course of this website.

Q: I would like to set up a blog - which is the easiest one to use?

A: Most blogs are very easy to use and your institution may have set up a particular service that they like everyone to use. It is more about whether the rich text editor used by the blogging service is easy to use and accessible. At present it appears that TinyMCE is more accessible when compared to fckeditor but this could change overnight and neither offer a total solution. Some blogs allow for multimedia such as the addition of images, video and audio. In fact tumblr, which is incredibly easy to use and relatively accessible, is mainly an image based blog. WordPress is used extensively in academic institutions and is bundled with TinyMCE. Several organisations have written about the accessibility of blogs including The Center for Assistive Technology and Environmental Access (CATEA) and Equal Access to Software and Information (EASI) who have articles on making accessible calendars and 8 Tips for Accessible Blogging. The University of Texas at Austin also have an article on Accessibility and Blogs.

Q: If I want students to write a collaborative wiki, which is the best tool to use?

A: It depends on whether you wish to include video, audio and images and how you wish the layout to appear. Some are very easy to set up and others require some web design skills which may allow for more personalisation and the inclusion of calendars and other widgets. Wetpaint free wiki offers all of these multimedia elements and more. It does relatively well in accessibility checks and is easy to use. However, it does not appear to be a favourite in Higher Education. Developers seem to choose MediaWiki which was originally developed for Wikipedia. An article explaining some of the issues that arise for the blind and screen reader users may help with the decision making 'Accessibility and Wikis'.

Q: What is tagging and which service should I choose to find information of interest in certain subjects?

A: If you mean something like a category rather than the tags used for writing web pages, then these keywords are a way of categorising items such as images, videos and blogs or other items stored on the web so that search engines can find them more easily. There are several applications that can help you keep your own collections of tagged items or share with others in a world of social bookmarking such as del.icio.us and Technorati. Data used to be collected into folders but now it is possible to cross search shared information so a blog, a set of images and a video can come under several headings such as holiday, Greece, sailing etc. Both sites are relatively accessible and offer keyboard control although some labels are missing which may not help navigation for those using screen readers.

Q: What is Web 2.0?

A:

Web 1.0 is all about linking documents to each other. Web 2.0 is all about linking people to each other and being able to address the issues of the contribution of individuals and knowing who those individuals are, finding out about them, rather than just treating the web as a static network or graph of anonymous documents. And then, of course, Web 3.0 is all about treating the web as a graph of data, in fact linked data. But Web 2.0 is really trying to get the human dimension into the web.

- Dr Leslie Carr of the School of Electronics and Computer Science at the University of Southampton.

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